Miles Funeral Directors

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Miles Funeral Directors
1158 Main St.
Holden, MA 01520

Miles Funeral Directors
100 Worcester Road
Sterling, MA 01564

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About Us

Miles Funeral Homes are full service, locally-owned funeral homes located in Holden and Sterling, Massachusetts. We have been servicing families from the Wachusett Region, Worcester and numerous towns within Worcester County for over 115 years (see History).

At Miles we take great pride in what we do.  Our purpose is to:

  • Help families make well-planned preparations in their time of need
  • Provide a peaceful and soothing environment where people can gather to honor and celebrate the life of a loved one
  • Preserve longstanding traditions and customs
  • Offer personalized and affordable services and products
  • Reach out to the greater community

Our first and foremost goal is customer service to you and your family during your time of need.  We believe that the success of any business requires dedication and professionalism. At Miles it also requires a great deal of kindness, compassion and attention to detail. You’ll find these qualities in each and every member of our caring and supportive staff. We offer professional guidance and personal and specialized attention before, during and after the loss of a loved one. Our reputation for honesty and integrity are imperative and our most valuable assets.

Our services include:

  • Traditional Funerals
  • Personalized Funerals
  • Memorial and Graveside Services
  • Various Cremation Options
  • Celebrations of Life
  • Military Honors for our U.S. Veterans
Richard S. Mansfield
             Richard S. Mansfield

Miles is owned and operated by Richard S. Mansfield, a resident of Holden.  Our staff includes funeral directors Timothy S. McNeaney, Maureen M. Monahan, Samuel P. Nelson, Philip Haddad, Jr., David B. Bellerose,  Robert Pillsbury, Sr. and Richard J. Perlman; apprentice funeral directors Thomas L. Gersbacher and Richard S. Mansfield III; and support staff of Robin G. McGuirk, Michelle Taylor and Beverly S. Mansfield.

Miles has been a member of Selected Independent Funeral Homes (or NSM) for over 60 years.  Membership in the association is by-invitation-only and is available exclusively to those independently owned funeral homes that have and continue to practice the highest ethical standards of professional service and community leadership. Miles is the only area funeral home to have met and continues to meet these high standards to which members are dedicated. Our responsibilities to each family we serve keeps with the nationally known and recognized Code of Good Practice:

As funeral directors, our calling imposes upon us special responsibilities to those we serve and to the public at large.  An important obligation is to provide information so that everyone can make knowledgeable decisions about funeral and cremation services.


Inaccepting our responsibilities, and as a condition of affiliation with Selected Independent Funeral Homes, we affirm the following standards of good practice and hereby pledge:

1. To provide the public with information about funeral and cremation services, including prices, functions and responsibilities of funeral directors

2. To make services available in as wide a range of price categories as necessary to meet the need of all segments of our community; and to affirmatively extend to everyone the right to inspect and freely consider them all

3. To quote in writing the charge for every arrangement offered and to clearly identify the services, facilities, equipment and merchandise included in such quotations

4. To adhere to the highest standard of conduct in all aspects of business

5. To afford an ongoing opportunity to all persons to discuss or arrange funerals in advance

6. To ensure that pre-need contracts fully disclose those items which are guaranteed and those which are non-guaranteed, in terms that are clear and easy to understand

7. To manage prepaid funds responsibly, ensuring that promises are honored and expectations are met within the letter and spirit of the law

8. To make no representation, written or oral, which may be false or misleading and to apply a standard of honesty in all dealings

9. To furnish each family, at the time arrangements are made, with a written memorandum of charges and to make no additional charge without their approval

10. To respect all faiths, creeds and customs, and to give full effect to the role of the clergy/celebrant

11. To maintain qualified and competent staff, appropriate facilities and suitable equipment required for comprehensive funeral and cremation services

12. To assure those we serve the right of personal choice in making service arrangements

We pledge to conduct ourselves at all times in a manner deserving of the public trust and to provide a copy of this Code of Good Practice to the families we serve.

Miles Funeral Home

Proudly Serving Families in Worcester County for over 115 years

508-829-4434, 978-422-0100, 1-800-983-4434


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Planning a Funeral


Life Choices

Most of us plan ahead in life. We plan for our wedding, our children's education, family vacations, and other significant expected life events. We also plan for the unexpected events of life by purchasing home, auto and medical insurance.

Understanding the benefits of pre-planning has prompted many to take the step to pre-plan their own arrangements.

Please call us at 508-829-4434 to set up an appointment to discuss pre-planning with a caring professional.

Why Pre-Plan?

Peace of Mind
Many who have undergone the emotional strain of arranging a funeral within hours of losing a loved one have made the choice to pre-plan their own funeral. Doing so lifts the burden from their loved ones by relieving decision-making pressure at a time of grief and emotional stress.

Personal Choice
Funeral arrangements are a deeply personal choice. Pre-planning provides you with the time needed to make practical, detailed decisions that reflect your standards, lifestyle, taste and budget. And we assure you and your family that the choices you make will be carried out as planned.

Lower Costs
When you finalize your plan, we can advise you of the total cost. You do not have to set aside funds for your plan, but doing so protects you against escalating funeral costs. By locking in today's funeral costs and ensuring that the necessary funds are set aside, you help relieve yourself of unnecessary future worry and your survivors of an unexpected expense.

Immediate Arrangements

In Time of Need

We understand that making the many decisions which come at a time of loss can be difficult. We offer our support by providing you with options as you consider making immediate arrangements.

Please call us at 508-829-4434 to make arrangements in person with a caring, professional Funeral Director.

Grief Support

Welcome to the Griefwords Online Library

Brought to you by the Center for Loss and Life Transition - Alan Wolfelt, Ph.D., Director

Grief: General

These thoughtful articles provide guidance and direction for anyone touched by grief.

The Journey Through Grief

The Mourner's Bill of Rights

Helping Others with Grief

A friend has experienced the death of someone loved. How can you help? The following articles provide many practical suggestions for helping others with grief:

Helping a Friend in Grief

Helping a Man Who is Grieving

Helping a Friend Who is Dying

Helping a Friend Who is Seriously Ill

Helping a Suicide Survivor Heal

Helping a Homicide Survivor Heal

Helping a Grandparent Who is Grieving

Helping a Grieving Friend in the Workplace

Helping AIDS Survivors Heal

Helping SIDS Survivors Heal

Helping Your Family When a Member is Dying

Helping Your Family When a Member is Seriously Ill

Helping Your Family Cope When a Pet Dies

Helping Your Family Decide if Organ and Tissue Donation is Right for You

Helping Yourself with Grief

Someone you love has died. You are now faced with the difficult, but important, need to mourn. Mourning is the open expression of your thoughts and feelings regarding the death and the person who died.  It is an essential part of healing. The following articles provide many practical suggestions to help you move toward healing in your unique grief journey.

Helping Your Family Heal After Stillbirth

Helping Yourself Heal When an Adult Sibling Dies

Mustering the Courage to Mourn

Love and Grief:
In Communion and Greater Than the Sum of Their Parts

Helping Yourself Heal When Someone Loved Dies

Helping Yourself Heal When Your Child Dies

Helping Yourself Heal When Your Spouse Dies

Helping Yourself Heal When Your Parent Dies

Helping Yourself Heal When a Baby Dies

Helping Yourself Heal During the Holiday Season

Helping Dispel 5 Common Myths About Grief

Helping Yourself Live When You Are Seriously Ill

Helping Yourself Live When You Are Dying

Exploring the Uniqueness of Your Suicide Grief

Healing Your Traumatized Heart: Seeking Safety, Understanding, and Peace Part 1

Healing Your Traumatized Heart: Seeking Safety, Understanding, and Peace Part 2

Healing Your Grieving Body: Physical Practices for Mourners

The Spiritual Path to Healing: An Introduction

The Spiritual Path to Healing: Mourning Ideas, Part 1

The Spiritual Path to Healing: Mourning Ideas, Part 2

The Spiritual Path to Healing: Mourning Ideas, Part 3

The Spiritual Path to Healing: Mourning Ideas, Part 4

Dispelling the Misconceptions About Suicide and Grief and Mourning

Will I Befriend My Feelings Or Will I Deny, Repress, Or Inhibit Them?

Will I Grieve Or Will I Mourn?

The Capacity to Love Requires the Neccesity to Mourn

For and About Grieving Children and Teenagers

Children and teenagers have special needs following the death of a friend or family member.  The following articles provide wonderful insight in helping children and teens understand and express their grief.

Finding the Right Words: Guidelines on how to talk to grieving children about death

How to Talk to the Children and Teens in Your Life About the Newtown, CT Tragedy

Helping Children Cope With Grief

Helping Teenagers Cope with Grief

Helping Infants and Toddlers Cope with Grief

Helping Children with Funerals

Helping Children Understand Cremation

Helping a Child Who is Seriously Ill

Helping a Child Who is Dying

Helping Grieving Children at School

Helping Bereaved Siblings Heal

Funerals, Memorials, Cremation and Related Topics

The days following the death of a loved one can be filled with sadness and confusion. The following articles can help you understand the importance of the rituals surrounding death.

Helping Your Family Personalize the Funeral

Helping Create a Meaningful Eulogy

Ten Freedoms for Creating a Meaningful Funeral

Why is the Funeral Ritual Important?

For Hospices and Other Caregivers

Caregivers have special needs of their own. The following articles are designed to help caregivers take care of themselves as well as those who are suffering from loss.

Companioning the Bereaved: An Introduction

Tenet 1: Companioning Principle

Tenet 2: Companioning Principle

The Awesome Power of "Telling The Story"

Caregiver as Gardener: A Parable

Companioning vs. Treating: Beyond The Medical Model of Bereavement Caregiving

Growing Through Grief: The Role of Support Groups

Responding to Problems in the Support Group Setting

The Bereavement Caregiver's Self-Care Guidelines


Miles Funeral Directors
1158 Main Street
Holden, MA 01520